Building a New Pool or SPA

Review the websites of some swimming pool and spa builders and installers to find examples of styles and designs that appeal to you. SPASA's list of members provides links to SPASA's members' websites. SPASA's swimming pool builder members are listed here and swimming pool installer members are listed here.

2) Choose a builder
Comparison shop; talk to a number of builders about your requirements and what they have to offer you. Arrange for them to inspect your chosen site. Ask for a written quotation. What warranties and insurances are provided?

Is the builder licensed to build a pool in Queensland?
Do a Building Services Authority (BSA) licence check on the builder. The BSA's online licence search is free, easy to use and informative. Alternatively, call them on 1300 272 272.

Is the builder experienced?
Ask the builder for addresses of pools they have constructed so you can inspect them.

Does the builder have a good reputation?
Ask the builder for contact details of several previous customers. When you contact the customers ask them how they feel about their pool building experience.

Is the builder a SPASA member?
View SPASA's List of Members. What are the benefits of using a SPASA member to build your swimming pool or spa? Find out here.

Are the builder's staff NSPI Accredited?
The National Swimming Pool Institute (NSPI) has professional accreditation programmes designed to maintain pool industry workers' knowledge of, and skills using, best practices. NSPI Accredited Specialists are professionals who value education and accreditation, insuring they are delivering quality product and service to you.

On the NSPI website you can interrogate the NSPI Register of Accredited Specialists to verify information about pool professionals' accreditations and view the specialisations available.

The Quotation

SPASA suggests that you discuss your requirements in detail with the builder to ensure that the quoted price is the "Full Price", and that the following items are considered:

- the nominated "datum" or fixed reference point, and the nominated height of the pool in relation to that "datum";
- shape, position, interior lining, size and depth of the pool;
- costs of excavation, including the transport and hire of plant, tipping fees and travel fees for removal of excess soil;
- the number and type of inlets, skimmer boxes and drains that will be required;
- the type of filtration required - its capacity and the positioning of the equipment; and
- accessories such as underwater lights, cleaners, ladders and handrails, etc.

The quotation should also state whether the costs include backwash line, sewer connection, gas/electric line from meter to heater, service diversions, council fees, removal and/or replacement of fences, tip fees, piering or rock excavation.

Before you accept a quote or sign a contract:

- read all materials provided;
- ensure that you understand your responsibilities, the contractor's responsibilities and exactly what work is included for fencing, landscaping, pool surrounds etc;
- ensure that all of the salesperson's promises are clearly stated;
- check with the Building Services Authority to ensure that your builder is currently licensed; and
- check the list of SPASA members or contact SPASA to ensure that your builder is a current member.

The Contract

The contract should cover details such as physical dimensions, shape, size, water depth, interior finish, type of filtration and access, the progress payment schedule, when payments are due, and what payments specifically cover unforeseen events such as encountering rock during excavation, wet weather and warranties of the pool and associated equipment.

SPASA contracts, designed specifically for use in Queensland and available only through SPASA members, are in simple english to help both the customer and the pool builder.

Go to SPASA's Contract Checklist >>