Why use a SPASA Member

Trust the Experts

Looking to install a pool or spa or want to know where to go for the very latest information on pool heating, automation and maintenance? - then look no further than a Swimming Pool and Spa Association Member.

Peace of Mind

SPASA is a peak industry body within the pool and spa industry, presenting hundred of Australian businesses.

Members of SPASA include leading pool builders, manufacturers & supplier retailers, technicians, installers, consultants and other allied trades.

SPASA members set themselves apart from the rest of the industry by setting standards of skill, workmanship and ethical business behavior's that are in the best interest of pool and spa owners.

When dealing with a SPASA member you are assured peace of mind. You will be supported by a strict Code of Ethics and a commitment by the SPASA member to deliver goods and services to an established industry standard.

CODE OF ETHICS

SPASA Members, their employees, all subcontractors and related parties under the control of the member will ensure that they conduct themselves in accordance with the following Code of Conduct (Ethics):

• To make a positive contribution towards the health, safety and welfare of the public in the support, service, installation, maintenance and operations of the Industry - with competency, fairness, professionalism and integrity;

• Ensure that all products and services provided are fit for purpose and that all claims made are genuine and can be substantiated;

• To act in a professional manner when called upon to advise, consult or take any action in relation to products, services or works on behalf of a client;

• To only advertise bona fide prices and not intentionally create ambiguous or misleading marketing that may cause consumers to be confused or misinformed;

• Ensure that standards of workmanship are provided as declared to the client (in accordance with the applicable standards, codes, regulations or industry best practice) for the type of work undertaken;

• Refrain from making false or incorrect statements about other Members, products or service providers;

• Desist from any commentary or action which may prejudice existing contractual arrangements for the construction or supply of goods and services pertaining to the industry;

• Support and attend Company training and other development initiatives, to maintain a high standard of workmanship, professionalism and brand equity;

• To act fairly, respectfully and properly at all times towards fellow members of the Association and Association staff; and

• To operate in a manner that will enhance the reputation of the Industry and avoid any action which might bring the Association and its Members into disrepute.

LOOK FOR THE SPASA MEMBER LOGO

There is no doubt that the best way for consumers to receive the best advice is to use a SPASA member. Ask yourself; is the person i'm dealing with a SPASA member? if not, why not?

As a consumer, you also have a role in doing your own due diligence to ensure you make a well informed decision.

There is a lot to understand and you can never ask too many questions so take your time and choose wisely.

SETTING THE BENCHMARK

As a professional industry association, SPASA is committed to self-regulation of the pool and spa industry. SPASA's representation on various Government and Standard Australia committees means that any changes to Standards are of maximum benefit to both industry members and consumers. To maintain the highest levels of expertise within the industry, SPASA also conducts an annual Industry Training Program.